Terms and Conditions
1. Plant orders will be shipped in spring, between March 1st and June 15th. Orders containing only non-plant products will be shipped year round within 1-3 business days. Visit www.chiefrivernursery.com/shipping-information for complete details.
2. Chief River Nursery will charge your credit card in full when you click "Place Order". Your check must be postmarked within 5 calendar days when choosing the "Check By Mail" payment option. We reserve the right to cancel orders for non payment after 10 business days.
3. Orders canceled after February 15th will incur a cancellation fee of 25% of the order total. Order modifications and order cancellations are not permitted after March 15th.
4. You are receiving live plants which require your strict attention and care to survive. Incorrect or damaged nursery stock must be reported upon receipt. All claims must be reported by June 30th of the planting year, no exceptions. For complete details of our guarantee, visit www.chiefrivernursery.com/our-guarantee
5. Non-plant items will only be considered for return if unopened and in new & salable condition.
6. When providing an email address with your an order, you agree to receive occasional marketing emails from Chief River Nursery. You may opt out at any time directly within the marketing email. We will never give, sell or rent your email address to a third party.
7. This is not an exhaustive list of our company policies. There may be additional company policies which are not listed here.
If you have any questions or concerns that need to be addressed prior to placing your order, please call us at 800-367-9254 or 262-377-5330. Thank you for choosing Chief River Nursery, we sincerely appreciate your patronage!
Chief River Nursery | 976 Ulao Road | Grafton, WI 53024 | USA